An AI chatbot can handle customer inquiries, answer FAQs, book appointments, qualify leads, guide users through a product or service, collect feedback, and escalate complex issues to a human agent, available 24/7 without additional staffing cost.

Developers feed the chatbot your product documentation, FAQs, policies, and other relevant knowledge base content. The chatbot is then tested and refined to ensure accurate and helpful responses.

A basic FAQ or support chatbot can be built and deployed in one to two weeks. More advanced chatbots with integrations, custom logic, or multi-channel deployment can take a month or more.