Privacy Policy
At Botpool, your privacy is important to us. This Policy explains how we collect, use, and protect your personal information when you use our platform and services.
1. Information We Collect
You provide most information directly when you:
- Register for a Botpool account
- Use the Platform or submit forms
- Communicate with us or with other Users through the Platform
2. Our Legal Basis for Using Your Information
Where required by law, we process your information under valid legal grounds such as:
- Fulfilling our agreement with you
- Complying with legal obligations
- Protecting against fraud and misuse
- Serving our legitimate business interests (platform improvements, marketing, security)
3. How We Use Your Information
We use personal information to provide and improve services, secure the platform, communicate with you, prevent fraud or misuse, and comply with legal requirements.
4. Data Retention
We retain personal information only as long as needed to provide our Services and comply with legal requirements. Some information may be stored longer for security, accounting, or dispute resolution.
5. Children
Botpool is available only to Users 18 years or older. We do not knowingly collect data from children under 13. If you believe we have, please contact us immediately.
6. Sharing with Third Parties
We may share data with service providers, legal authorities, or fraud prevention partners. We do not sell your personal information.
7. Where We Process Data
Your data may be stored and processed in different jurisdictions, including the United States or other regions where our providers are located.
8. Cookies
We use cookies and similar technologies (e.g., pixels, tags) to improve browsing, analyze performance, and support marketing. You can manage cookies via browser settings.
9. Do Not Track
Our platform does not respond to “Do Not Track” signals at this time.
10. External Links
The platform may contain links to external sites. Botpool is not responsible for their privacy practices or content.
11. Security
We use technical and organizational measures to protect your personal data. While no system is 100% secure, we maintain industry-standard safeguards.
12. Rights of Users
Depending on your location, you may have rights to access, correct, or delete your data, object to processing, or withdraw consent. You can update your account details in your profile settings.
13. Contact Us
For questions or to exercise your privacy rights, contact:
Botpool Privacy Team
Email: support@botpool.ai