Email & Lead Automation

About this Gig

I automate inbox triage — so leads, support requests, and spam get sorted and handled automatically instead of eating up your time. What I've built and tested: - A live Gmail-connected system classifying incoming emails as Lead / Support / Spam using LLM reasoning - Automatic reply drafting for leads — held for your review, never auto-sent, so you stay in control - Automatic labeling for support and spam categories - Tested against real inbox scenarios, including correctly filtering promotional content that looked topically relevant but wasn't a genuine lead Every automation includes proper error handling, and I'm upfront if a specific integration (like a CRM you use) is outside what I've built with before — I'd rather tell you honestly than overpromise.

Requirements

To begin, I'll need: 1. Access to the inbox this should monitor (via Gmail OAuth — not a shared password) 2. Your definition of what counts as a "lead" vs "support" vs "spam" for your specific business 3. A few real (or example) emails from each category, so I can tune the classification accurately 4. Whether you want replies auto-drafted only, or if any category should trigger something else (e.g. a Slack alert, a Sheets log)

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