AI WhatsApp Chatbot for Instant Customer Support & FAQ Handling

About this Gig

I build AI-powered WhatsApp chatbots that instantly answer customer FAQs, qualify leads, and escalate complex queries to a human — so your business never leaves a customer waiting. What's included: Custom AI chatbot trained on your business's FAQs and services Built using n8n + Google Gemini for fast, natural responses Automatic escalation to a human for questions the AI can't confidently answer Clean, markdown-free responses formatted properly for WhatsApp Google Sheets logging for every conversation (fully visible, no black box) Delivered with documentation so your team can make small updates without needing me Ideal for: small businesses, real estate agents, service providers, and e-commerce stores getting repetitive WhatsApp inquiries and losing leads to slow response times. Built and tested end-to-end on a live business — this isn't a demo, it's a working system.

Requirements

List of common customer questions (FAQs) — the questions your customers ask most often (pricing, hours, services, delivery, etc.) Business details — company name, what you offer, and your tone of voice (formal, friendly, casual) WhatsApp Business account access — or confirmation that you'll set one up (I can guide you through this if needed) Escalation contact — a phone number or email where the bot should send queries it can't handle Any existing documents — brochures, pricing sheets, or a website link I can pull information from Once I have these, I'll typically deliver a working, tested chatbot within 4 days depending on complexity.

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