AI Voice Receptionist for Calls, Qualification and Booking

About this Gig

I will build one inbound AI voice receptionist that answers approved questions, qualifies callers, books appointments, records the outcome, and transfers the call when a person should take over. This one-time package includes: 1 - One business, phone journey, location, and language 2 - Up to 25 approved FAQs or conversation intents 3 - Greeting, qualification, booking, fallback, and transfer logic 4 - Calendar booking with availability rules 5 - One CRM, lead destination, or business-system integration 6 - Structured caller details, transcript, and call summary 7 - Human handoff or transfer path 8 - Up to 10 agreed test scenarios 9 - Voice-agent and workflow configuration 10- Deployment setup for one supported phone number or provider workspace 11- Configuration or workflow export where the platform permits 12- Setup guide, handover documentation, and two in-scope revision rounds The stack is selected for your requirements and may include Vapi, Retell, Twilio, n8n, OpenAI, Google Calendar, Cal.com, webhooks, or your CRM. Provider selection depends on your country, phone setup, call volume, integrations, and consent requirements. This package is for a defined inbound receptionist workflow. Outbound campaigns, additional locations, languages, phone numbers, call flows, enterprise CRM work, custom SIP, payment collection, regulated advice, emergency handling, or high-concurrency systems require a custom order. Phone numbers, call minutes, AI models, speech services, automation tools, hosting, and other third-party charges are paid by the client. I do not provide compliance certification, guaranteed call quality, uptime, bookings, conversions, or revenue.

Requirements

Please provide: • Business name, website, services, operating hours, and timezone • Country or region, inbound-call purpose, and required language • Approved FAQs, pricing information, policies, prohibited topics, and preferred tone • Qualification questions and the caller details to capture • Calendar platform, appointment types, durations, buffers, availability, and booking rules • CRM or lead destination and the fields that must be updated • Human transfer number, transfer hours, and fallback instructions • Expected monthly call volume and peak simultaneous calls • Preferred voice platform, telephony provider, and whether the required accounts and phone number already exist • Recording, disclosure, consent, privacy, retention, and industry requirements • At least five acceptance scenarios, including booking, unavailable time, unclear request, integration failure, and human handoff Do not paste passwords here. List the systems first; secure, least-privilege access can be arranged after the order begins. You must have the rights to all supplied scripts, data, phone numbers, and voices.

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