Conversational AI Chatbots for Customer Support & Sales

About this Gig

I build Conversational AI chatbots that talk to your customers naturally, answer questions accurately, and support sales or customer service—24/7. These bots are trained on your business data, not generic responses. What the chatbot can do Answer FAQs instantly Handle customer support queries Qualify leads & collect contact information Respond in a human-like, natural tone Route complex queries to human agents Work 24/7 without downtime Where the chatbot can be deployed Website chat widget WhatsApp Facebook Messenger Instagram DM Slack (internal support bots) Technology & Stack AI Models: OpenAI / Anthropic Custom prompt engineering for accuracy Optional CRM & tool integration Secure handling of customer data What you’ll receive Custom-trained conversational AI chatbot Deployment on your chosen platform Editable knowledge base Usage & maintenance documentation Basic analytics setup (optional) Best for Businesses receiving repeated customer questions E-commerce stores SaaS products Service-based businesses Support & sales teams

Requirements

To build an accurate chatbot, I’ll need: Business details Website, product/service overview Use case Support, sales, FAQs, or lead generation FAQs / content Documents, website links, PDFs, or text Platform choice Website, WhatsApp, Messenger, etc. Brand tone Formal, friendly, professional, or sales-focused Escalation rules When the bot should hand off to a human

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