Muhammad Bilal
Results-driven Client Success leader with 10+ years of progressive SaaS and B2B experience, including direct ownership of building and scaling Customer Success departments from the ground up. Proven track record of trans...
$20/hr
(0)
Portfolio
(1 project)My Specialities
Development Stacks
AI Development & Engineering
Specialities
AI Applications
SaaS Platforms
AI Integrations
Skills
NextJSAI AgentsUI UX DesignAI Developmentn8n automationsAPI IntegrationsWeb App Development
Work Experience
Founding Consultant
Patients Finder
December 2025 - Present
Sheridan, Wyoming
Founding Consultant
Legal Length
July 2025 - Present
Sheridan, Wyoming
Biography
Results-driven Client Success leader with 10+ years of progressive SaaS and B2B experience, including direct ownership of building and scaling Customer Success departments from the ground up. Proven track record of translating CS strategy into operational execution—designing lifecycle frameworks, deploying HubSpot workflows, building onboarding and escalation playbooks, and coaching high-performance CSM teams. Uniquely combines deep client relationship expertise with technical fluency (HTML, React, Python, AI tooling, Figma) to act as the bridge between customers, product, and engineering. Demonstrated ability to reduce churn, drive expansion revenue, and deliver measurable business outcomes...
Hourly Rate
$20
per hour
Pakistan | Mobile App Development, Web App Development, AI Agents, API Integration & Automation, Embedding Optimization
