Fariza Roudhotul Jannah
Data management, data entry, transcript
Customer Service Representative with experience in the BPO industry and a background in Communication Studies. Skilled in customer support, data management, documentation, quality assurance, and digital communication. Ex...
$3/hr
(0)
My Specialities
Development Stacks
Conversational AI & Chatbots
Specialities
AI Chatbots
Conversational AI
AI Voice Agents
Skills
Ai trainer Linguistics WhatsApp BotsCommunicationWriting SkillsData AnnotationData Annotation
Work Experience
Customer Service Agent
Teknologi Internasional Nusantara
June 2023 - June 2024
Yogyakarta
Customer Service Agent
Swakarya Insan Mandiri
July 2024 - March 2025
Yogyakarta
Customer Service Agent
Concentrix Indonesia
April 2025 - Present
Yogyakarta
Education
Terbuka University
Bachelor , Communication
2023 - 2027
Biography
Customer Service Representative with experience in the BPO industry and a background in Communication Studies. Skilled in customer support, data management, documentation, quality assurance, and digital communication. Experienced in handling large volumes of information while maintaining accuracy, confidentiality, and attention to detail. Adaptable and comfortable working independently in remote environments, with strong communication skills and the ability to quickly learn new tools and processes.
Hourly Rate
$3
per hour
Data management, data entry, transcript | Indonesia | WhatsApp Bots, Context Management, Support Ticket Bots, Communication, Linguistics
