
Alfian Yulatama
Customer Service Specialist with 2+ years of exper
Customer Service Specialist with 2+ years of experience in handling
e-commerce and banking-related inquiries. Skilled in problem analysis,
SOP-based decision making, and quality evaluation. Experienced in
multi-channel c...
$20/hr
(0)
My Specialities
Development Stacks
Conversational AI & Chatbots
Specialities
Conversational AI
Skills
Linguistics Writing SkillsConversational Design
Biography
Customer Service Specialist with 2+ years of experience in handling
e-commerce and banking-related inquiries. Skilled in problem analysis,
SOP-based decision making, and quality evaluation. Experienced in
multi-channel communication (chat, email, phone) with strong attention to
detail. Currently expanding expertise in AI data annotation, content
evaluation, and quality rating for remote freelance opportunities
Hourly Rate
$20
per hour
Customer Service Specialist with 2+ years of exper | Indonesia | Linguistics , Writing Skills, Conversational Design